“It is true that our competitors are now 30-40 percent cheaper
than previously, but we were prepared for this situation. In fact,
we prepared for a lot more negative impact,” says an optimistic
Frank Odzuck, CEO at Zwack Unicum, the firm that produces Hungary’s
renowned bitter herbal liquor, Unicum. Accountable for an 80 percent
share in the premium bitter segment of Hungary’s alcohol market,
Zwack Unicum already enjoys popularity in Italy, Germany and Hungary’s
neighboring countries. While Unicum is the flagship product, it
is not the only trademark Zwack is wagering on. The company is
currently trying to corner the EU market on sweet varieties of
schnapps with its current hits, Fütyülős, namely the honey apricot
version, and Vilmos Nectar.
Competition abounds EU membership, meanwhile, has delivered some
bittersweet wake-up calls to the Hungarian alcohol industry. As
part of EU membership, new members had to abandon their own trade
policies and adopt EU trade benefits and customs policies. Along
with the abolition of import duties, domestic alcohol producers
will face additional burdens as new and cheaper brands enter the
market, especially those focused on the highest segments of the
Hungarian market.
Although in price sensitive Hungary cost still remains a key factor
in sales strategies, brandbuilding is starting to play a more important
role. Businesses are pressured to create identities that will attract
and retain customers at home and abroad. Odzuck sees branding as
an opportunity to differentiate his company’s products from rival
imports and up market local challengers. “In the fast moving consumer
goods industry, good brand strategy is necessary for survival.
If local brands are modern and innovative enough then they will
stay much stronger than international competitors. That is why
the British drink whiskey, Italians grappa, and Hungarians Unicum
and pálinka,” says Odzuck.
As part of their new strategy, Zwack Unicum management has undertaken
the step of “modernizing its look” by renewing its logo in a bid
to stand out from the European market. The trademark Unicum bottle
was recently given a facelift that will soon appear on shelves.
Revival of old brands
Hungarians are rather used to surprises and novelties when it
comes to their traditional brands. The privatization processes
of some industries in the beginning of the 1990s, and their transfer
to the hands of foreign firms, led to reduced production and the
disappearance of some Hungarian brands as global trademarks took
their place. But some traditional products, such as Zwack Unicum
or Pick salami, proved resilient. In the course of the economic
transition, Hungarians also saw many former brands return to the
shelves - often in their old packaging, such as the soft drink,
Traubisoda, Baba cosmetics, and chocolate brands Balaton, Sport
and Túro Rudi, to name a few. They were either brought back to
life, or they simply survived the market, whether their owners
were Hungarians or shrewd Western multinationals who spotted market
niches.
FRANK ODZUCK Zwack Unicum’s
CEO is overseeing a facelift of the traditional Unicum bottle,
to appeal to a more modern, European consumer.
“You can see that at the beginning, people bought more imported
goods mainly because they were cheaper, but after some time they
returned back to their old familiar products,” says Odzuck, adding
that some Hungarian trademarks, such as Pick salami, enjoy more
brand power than before owing to innovative branding strategies.
Similarly, the re-branding of the Tisza shoe trademark as a high
quality fashion product has paid off for László Vidák, the 33-year-old
owner of Tisza bent on making this 70s socialist track-shoe icon
a unique Hungarian brand. With the flagship store in downtown Budapest,
Tisza trainers have also made a remarkable debut abroad. A well
known upscale boutique in Stockholm, Nitty-Gritty, is one European
retail unit that has carried four lines of Tisza shoes since February
2004. With prices ranging from EUR 95-110, they have been disappearing
off shelves.
“Since our store first opened in May 2003, we have doubled our
sales there. Also, we had to triple Tisza production for the Fall/Winter
season to serve Hungarian customers' needs as well as foreign partners.
According to our business plan, we expect a boom in sales in the
Spring/Summer 2005 season,” said Monika Molnar, Tisza’s director
of international marketing and sales. With plans to open its second
store in Budapest next year, Tisza will launch a wholesale business
in September and expand its retail distribution channels to five
other cities in Hungary.
EU accession offers many strategic opportunities to local producers
but also brings further pressure to bear on prices and brand positioning,
together with the challenge of meeting competitive foreign product
standards. The present popularity of some Hungarian products aside,
the next decade will show whether these brands can withstand the
challenge of the common market and communicate with the European
consumer the same way they have in Hungary.
Global vs. local
Long gone are the days when the idea of Pan-European advertising
held sway over the European market, allotting consumers in various
countries into the same demographic and psycho-graphic categories.
Changing consumer trends in the EU eventually forced brand builders
to adjust their approaches and advertise to specific communities.
The European market of today, like the rest of the world, is parceled
into ever smaller segments in which established local brands often
give the global ones a run for their money.
“Consumer markets have changed tremendously. We don’t live in
a homogeneous world. Markets are extremely de-fragmented and even
though there are global markets and global brands, region-specific
issues are very relevant,” says Peter Sebok, a branding specialist
who has been involved with strategic communication projects for
corporate giants like Amstel, Shell and AT&T, and now runs
his own brand-consulting agency, BrandDoctor.
It can be said in many instances that market competition hinges
more on the intensity and efficiency of communication, rather than
product quality. For small and medium size producers in Hungary,
who are barely meeting the expense of the upgrades needed for “Euro-conformity,”
marketing and brand-building strategy for the common market is
a luxury they cannot afford.
According to a recent survey of the Hungarian food industry and
its preparations for EU accession, conducted by the Research and
Information Institute for Agricultural Economics in Budapest (RIIAE),
few Hungarian SMEs or even large businesses put aside resources
to manage a marketing approach that would allow them to promote
their name, logo, products and services to a wider but targeted
audience, while developing links with the European consumer.
For many market experts the issue of EU competitiveness boils
down to healthy corporate structures that are still hard to find
in Hungary.
“Bigger Hungarian brands are still not addressing all the opportunities
they could be. They are slow to reposition themselves to go for
the larger market. The main problem in Hungary is poor organizational
structures in businesses that continue to suffer from hierarchy,
slow decision-making, lack of fresh thinking and adaptability and
unwillingness to take risks. This is a very competitive market
and Hungarian companies can do much better,” says Sebok. The powerful
currency of branding Branding has become a real business differentiator
in the EU. Promoting the brand concept of labels of protected origin
to consumers and policymakers is one marketing instrument that
has been used in the EU to gain maximum differentiation for the
customer at a local level.
Whether it is Roquefort cheese, Parmigiano cheese or Rioja wine,
European consumers are known for their fondness of products from
specific regions. Despite their legal complexity and diffuse nature,
geographical indicators (GIs), have long provided sound business
opportunities for European producers. GIs protect quality products
in the EU based on their origin and production methods. Totaling
4,800, GIs not only constitute the main pillar of the EU’s quality
policy on agricultural products but also account for a significant
amount of EU exports. EU provisions for regional quality products
could open a whole new world of opportunities for the new member
states.
In fact, Hungary’s neighbor, Slovakia, has already benefited.
The Bratislava-Brussels accession treaty, which took effect May
1 with EU enlargement, has given the Slovaks an exclusive chance
to sell their brynzda cheese to the rest of Europe. Already popular
in the Czech Republic, Hungary and Poland, this un-pasteurized
sheep cheese can finally appear on tables in other EU countries.
This brings hopes of increased brynzda exports, which will revitalize
Slovakia’s cashstrapped dairies.
Hungary needs a new image in Europe
Provided that producers of traditional Hungarian products bring
their branding strategies up to speed, Hungarian brands have the
opportunity to become single market trailblazers. Indeed, four
renowned Hungarian producers: Herend Porcelain, Pick Szeged, Tokaj
Trading House and Zwack Unicum recently teamed up to form the so-called
“Hungaricum Club.” The group was joined by the Halas Lace Foundation,
a renowned Hungarian embroidery maker. Representatives of these
traditional trademarks opted for joint action to steer their brands’
new European direction by defining and communicating the brands’
core values.
TISZA SHOES The re-branding
of the Tisza Shoe trademark has paid off, and is selling well in
Sweden.
“The image of Hungary is not in the right place right now. The
purpose of the Hungaricum Club is to bring these four strong brands
together and reinforce positive associations for Hungary,” says
Odzuck, adding, “Eastern bloc” thinking still prevails in Europe
when speaking of Hungary. The “Puszta-Paprika-Gulyas image is not
necessarily a bad one; it attracts tourism but Hungary has more
to offer. We need a more contemporary image of Hungary and especially
Budapest.”
As the experience of other EU nations demonstrates, the survival
of Hungarian brands will depend on whether they will be able to
find market niches. “Being a small nation doesn’t mean you cannot
create a powerful brand. If necessary changes take place, Hungary
can follow in the footsteps of other European countries. Look at
the Finns with Nokia, the Swedes with Volvo, the Danes with design,
the Dutch with banking, etc.,” says Sebok. |